Eric B. Bettelheim, J.D., ACHE
"The unique value I bring is my ability to evaluate a situation or regulation, gather information from staff and consultants, draw logical inferences to fill in any gaps, and promptly propose and decisively implement a course of action."
Eric B. Bettelheim, J.D., ACHE
SENIOR HEALTHCARE EXECUTIVE
Phone:
646-599-2993
Email:
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EXPERIENCE
2021 - Present
NEW YORK CENTER FOR CHILD DEVELOPMENT
Vice President of Operations
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Overseeing daily operations of the company and the work of employees (Facilities, IT, Marketing/ Advertising, Compliance, Database Management, etc...).
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Designing and implementing Business Strategies, Plans and Procedures.
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Upgrading IT Infrastructure, including Cyber Security Policies
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Responsible for real estate leasing and acquisitions
2019 - Present
ERIC B. BETTELHEIM, J.D., ACHE
Consultant
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Full-service consultancy practice, specializing in Healthcare, Not-for-profit organizations and all aspects of Litigation.
2000 - 2019
NEW YORK PSYCHOTHERAPY AND COUNSELING CENTER
Director of Program Operations (COO), General Counsel and Chief Compliance Officer
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Accepted request, after 11 years as outside counsel, to work exclusively for NYPCC to assist in solving mission-critical challenges.
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Managed staff of 400+, including 300+ top-performing clinicians, with 16 direct reports.
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Managed multiple projects and initiatives that included seven outpatient mental health programs that provided 500K+ units of service annually to 12,000+ children, adolescents, and adults.
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Directed largest Article 31 network of children’s outpatient behavioral health treatment services in New York State, comprised of 300+ treatment rooms in 100,000+ square feet of program space, operating virtually 24 hours a day, seven days a week.
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Guided CEO and Board of Directors and promulgated and enforced policies and procedures to ensure compliance with laws, rules, and regulations.
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Supervised outside counsel.
1997 - 1999
LAW OFFICES OF ERIC B. BETTELHEIM, LLC
Principal Attorney
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Full-service legal practice, including but not limited to workers' compensation, not-for-profit corporation, and criminal law.
1989 - 1997
HERZFELD & RUBIN, P.C.
Senior Litigation Associate
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Responsible for all aspects of the defense of product liability actions, from drafting of responsive pleadings, through discovery and trial.
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One of the first litigators in the firm’s personal injury division, bringing actions in both state and federal court, obtaining six-figure settlements and verdicts in personal injury and product liability actions.
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Founding associate of firm’s New Jersey offices in Lakewood and Newark, NJ.
EARLIER ROLES as Associate, Sheft, Wright and Sweeney; Chief, Civil Forfeiture Unit and Assistant District Attorney, Nassau County District Attorney’s Office.
EDUCATION
1977 - 1980
WASHINGTON UNIVERSITY IN ST. LOUIS - St. Louis, MO
Juris Doctorate
1973 - 1977
LAFAYETTE COLLEGE - Easton, PA
Bachelor of Arts, Chemistry
SKILLS
Quick Study Intuitive Thinker Problem Solver
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Managed Care
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Multi-Site Operations
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Not-for-Profit Organizations
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P&L Management
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Physician Relations
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Process Improvement
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Program Development
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Public & Community Relations
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Public Policy
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Public Speaking
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Regulatory Compliance Reputation Building
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Revenue & Growth Planning
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Strategic Planning & Execution
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Team Building & Motivation
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Business Administration, Development & Strategy
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Client Relations
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Conflict Resolution
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Consensus Building
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Corporate Governance & Transformation
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Cost Control
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Cultural Sensitivity & Competence
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Employee Recruitment, Development & Retention
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Fiscal AccountabilityManagement & Optimization
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Government Relations
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Increasing Efficiency Labor Relations Leadership
VALUE-ADD CAPABILITIES
EXPERTISE
LEADERSHIP
Rather than making claims about how effective a leader I am, I quote from a recommendation received from one of the therapists who used to work with me: "Eric brought a wealth of knowledge and decisive judgment to his Director role… I will always remember how he made staff feel appreciated, encouraged, focused, motivated, respected and valued during each encounter."
COLLABORATION
I prefer to think that I work with the staff, not that they work for me. I make sure they understand not only what is expected of them but why. Knowing this, they can bring their own unique experience and education to the problem, take ownership of their work, and with that comes pride in the outcome. At the end of the day, the result is far more important than who can take credit for it. And, if the staff are happy it follows that the clients will also be happy.
DIVERSITY
I believe that everyone -- whether they are a client or an employee -- deserves respect. Respect takes many forms. It may be as simple as providing clients with documents in their native language or referring them to a staff member who can speak to them in the language in which they are most comfortable. Or, it can take the form of recognizing and accommodating the special requirements that a staff member has because of cultural or religious beliefs. By making these small adjustments, you can create a treatment environment more likely to yield positive results and a work environment more conducive to success.
COMPLIANCE
As an attorney, I was trained to read and interpret statutes, rules and regulations. This ability informs the policies and procedures that I put in place, which ensure that regulatory and fiscal audits are manageable, and that the outcomes satisfy the auditors and the Board of Directors. It also provides a stable work environment that takes the guesswork out of what is expected of the staff, freeing them up to do their jobs.
STRATEGIC PARTNERSHIPS
No business operates in a vacuum. Whether it is with government regulators or with others in the community that provide the same, similar or coordinating services, I believe it is essential to establish strategic partnerships to ensure that the best possible results can be attained. Working well with multiple stakeholders -- internal and external -- is likewise crucial to the success of any enterprise.
BOARD OF DIRECTORS
The single biggest asset a corporation has is its Board of Directors. The Board's combined knowledge and experience is invaluable, and enables the CEO to brainstorm with them to solve problems and create and pursue options for growth. In the same way that a good leader works with his staff, a smart leader collaborates with his Board of Directors, since the only thing that matters is the success of the corporation. In my opinion, ego is an anathema to success.
PROFESSIONAL AWARDS AND AFFILIATIONS
Marquis Who's Who in America (2023)
Board of Directors, Coordinated Behavioral Care (2011 - 2019)
Board of Directors, CBC Independent Practice Association (2016 - 2019)
Member, American College of Healthcare Executives
Member, Healthcare Leaders of New York